For kitchen, bathroom, loft and extension firms
Most firms lose enquiries every week, not because the homeowner changed their mind, but because nobody rang them back in the first ten minutes. You can’t do that from under a worktop. We can. Every enquiry gets a call within minutes and a survey in your diary.
Book a 15-minute call No pitch, no pressure. Tell us how many enquiries you get and we’ll tell you what we’d expect to book.Cut response time from 10 minutes to 5 and contact rates go up 900%.
Source: Hatch, Speed-to-Lead Playbook
A homeowner fills in your form: new kitchen, £18k budget. Here’s what usually happens next.
For most firms that’s not a one-off. It’s every week, and it’s the ads you’ve already paid for walking out the door.
Your enquiries reach us the moment they reach you. Each one gets a call within minutes, in your firm’s name, with a script you’ve approved. Anyone we don’t reach is chased by phone, text and email for ten days until they book or say no.
Qualified homeowners go straight into your diary for a survey, with a reminder the day before so they turn up. We also go back through your old enquiries and unanswered quotes, which often brings in jobs in the first fortnight.
Every week you get one email: enquiries received, people reached, surveys booked.
Your enquiries come to us the moment they arrive, from your website, ads and directories. Setup takes 20 minutes and we do it with you on a call.
Every enquiry is rung within minutes, in your firm’s name, using a script you’ve approved. Calls are recorded and you can listen to any of them.
Anyone we don’t reach is followed up by phone, text and email for ten days, until they book or say no. Nobody is left hanging.
Surveys go straight into your diary with a reminder the day before, so the homeowner turns up and you turn up prepared.
Nothing to start. You pay for surveys that happen, not for enquiries, bookings that fall through, or no-shows. No survey, no fee.
We don’t sell leads and we don’t lock you in. You approve the script, you can hear any call, and we sign a data agreement before we touch a single customer detail. You carry on quoting and fitting. We make sure the diary is full.
I’m Toby. For six years I’ve sold for national food brands into the UK’s biggest retailers, managing accounts worth tens of millions of pounds. That work taught me one thing above everything else: the business that follows up fastest and most persistently wins.
In big companies, whole teams exist to make sure no opportunity goes cold. Most home improvement firms have one person trying to do that from a van. That’s the gap SalesFlow fills.
A 15-minute call. Tell us how many enquiries you get a month and we’ll tell you what we’d expect to book from them.
Book a 15-minute call Or email toby@salesflowsystems.co.ukSalesFlow Systems is a UK sole trader business. Contact: toby@salesflowsystems.co.uk.
When you fill in a form on this site or on Facebook, we collect your name, business name, email, phone number and the answers you give. If you become a client we also hold the enquiry details you pass us so we can contact your customers on your behalf.
To reply to your enquiry, arrange a call, and deliver the service you’ve asked for. We rely on legitimate interest and, where you’re a client, on our contract with you.
Our tools: email, calendar, phone and CRM providers. We don’t sell your data.
Enquiries are kept for 12 months. Client data for the length of the contract plus 12 months.
You can ask to see, correct or delete your data at any time by emailing us. You can complain to the ICO at ico.org.uk. Last updated 24 October 2026.